A pocket guide for newcomers comes to La Laguna

On 16 October 2026, the Faculty of Education at the Universidad de La Laguna (ULL), in Tenerife, hosted a PIPE Colloquial Talk on how a mobile guide can help people navigate their first steps in a new country. Led by Andrés González Novoa as part of Work Package 4, the session brought together at least 36 people from six organisations in Tenerife: MUNA, Cruz Roja, Proyecto Hombre, Coliseo, Innoceana and Nexo Terapéutico.

After a live demonstration, participants explored the PIPE Migrant Guide on their phones and discussed how they could introduce it to newcomers. The free app requires no account and is available in 32 languages. It combines practical information specific to each country with short word games and everyday tasks across six areas: health and well-being, housing, employment, language and education, rights and administrative procedures, and community and culture.

The 29 anonymous responses gave the talk an average satisfaction rating of 4.31 out of 5. Twenty-four respondents (83%) said they would recommend the app. Participants suggested adding Canary Islands regulations and local resources, as well as ways for newcomers to connect with the local community. The group switched to English when the Spanish version froze. The PIPE team shared the technical feedback and the requests for regional content with Aalborg University, which leads Work Package 4.

Find out more about the PIPE Migrant Guide on the project website.

Funded by the European Union. Views and opinions expressed are those of the authors only and do not necessarily reflect those of the European Union or the Spanish National Agency (SEPIE). Neither the European Union nor SEPIE can be held responsible for them.

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